Terms & Conditions – DUSAN SPA

Welcome to DUSAN-SPA. These Terms & Conditions govern your access to and use of our website, services, and all transactions conducted via our online platform. By visiting or purchasing from our website, you agree to abide by the terms outlined below.

1. Company Information

1. Company Information
DUSAN-SPA
Sharjah, UAE
+97156-642 9790 | +
dusan.living@gmail.com

2. General Terms

• All users must be at least 18 years of age to place an order.
• By using this website, you agree to comply with all applicable UAE and international laws.
• DUSAN SPA reserves the right to update or modify these Terms & Conditions at any time without prior notice.

3. Products and Descriptions

• We strive to ensure that all product information, specifications, and images are accurate and up to date.
• However, variations in size, color, or features may occur due to manufacturing updates.
• Product availability is subject to change without notice.

4. Orders and Payments

• Orders are confirmed only upon successful payment or approved invoice terms.
• We accept bank transfers, credit/debit cards, and other approved payment methods.
• DUSAN SPA reserves the right to cancel or refuse any order at its discretion, including those suspected of fraud or pricing errors.

5. Pricing

• All prices are listed in AED and are exclusive of applicable taxes and shipping fees unless otherwise stated.
• Prices are subject to change without prior notice based on material costs and market conditions.

6. Shipping and Delivery

• Delivery is available across the UAE, GCC, and selected African countries.
• Shipping charges and delivery timelines will be calculated at checkout or provided via quotation for bulk/custom orders.
• DUSAN-SPA is not responsible for delays caused by logistics providers or customs clearance.

7. Returns and Exchanges

• Returns are only accepted for items with manufacturing defects or damage during delivery.
• Customers must notify us within 5 days of receiving the product.
• Custom or made-to-order products are non-refundable and non-exchangeable.
• For detailed guidelines, please refer to our [Return Policy].

8. Warranty

• All bathtubs come with a limited manufacturer’s warranty of up to 1 year, covering factory defects only.
• Warranty does not cover damage caused by misuse, improper installation, or third-party services.

9. Intellectual Property

• All content, images, product designs, and materials on this website are the property of DUSAN SPA.
• Unauthorized use, reproduction, or distribution of content is strictly prohibited.

10. Limitation of Liability

• DUSAN SPA is not liable for any indirect, incidental, or consequential damages arising from the use of its products or services.
• Liability is strictly limited to the purchase price of the product.

11. User Conduct

• You agree not to misuse the website for unlawful purposes, including hacking, fraud, or spreading malware.
• We reserve the right to terminate access or cancel orders for users violating these terms.

12. Governing Law and Jurisdiction
These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Sharjah, UAE.