Privacy Policy – DUSAN SPA

At DUSAN-SPA, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website or interact with our services.

By accessing our website or submitting your information, you agree to the practices outlined in this Privacy Policy.

1. Company Information
DUSAN-SPA
Sharjah, UAE
+97156-642 9790
dusan.living@gmail.com

2. Information We Collect
We may collect the following types of information when you use our website or services:

• Personal Information: Name, email address, phone number, billing and shipping address.
• Order Information: Product preferences, payment details (excluding full card numbers), transaction history.
• Technical Data: IP address, browser type, device information, website usage data via cookies or analytics tools.
• Communication Data: Emails, messages, feedback, or inquiries sent to us.

3. How We Use Your Information
We use your personal data for the following purposes:

• To process and fulfill product orders.
• To communicate order status, updates, or promotional offers.
• To improve website functionality and user experience.
• To provide customer support and respond to inquiries.
• To comply with legal obligations and regulatory requirements.

4. Data Protection and Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, misuse, loss, or disclosure. These include:

• SSL encryption for secure data transmission.
• Controlled access to data by authorized personnel only.
• Routine security checks and software updates.

5. Sharing of Information
We do not sell or rent your personal information. However, we may share data with trusted third parties under the following conditions:

• With logistics providers for order delivery.
• With payment gateways for secure transaction processing.
• With government or legal authorities when required by law.
• With marketing or IT service providers under strict confidentiality agreements.

6. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, track performance, and gather anonymous analytics. You may disable cookies in your browser settings; however, this may affect the functionality of certain website features.

7. Your Rights
Depending on your region, you may have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for marketing communications at any time.
• Object to or restrict certain data processing activities

To exercise these rights, please email us at dusan.living@gmail.com

8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes described in this policy, including legal, accounting, and reporting obligations.

9. Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

10. Policy Updates
We reserve the right to update this Privacy Policy as needed to reflect changes in legal requirements or business practices. Updates will be posted on this page with a revised “Last Updated” date.
Last Updated: April 18, 2025